Privacy Policy

Last Updated: March 2, 2026

Important Notice

Our website contact forms and email communications are not HIPAA-compliant and should not be used to transmit Protected Health Information (PHI). For secure communication regarding your medical care, please use our patient portal or contact our office directly by phone.

Introduction

Splendor Regenerative Medicine INC (doing business as “Splendor Regenerative Medicine,” “we,” “our,” or “us”) is committed to protecting your privacy and complying with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information: Name, email address, phone number, mailing address, date of birth

Protected Health Information (PHI): Medical history, treatment records, diagnoses, test results, and other health-related information collected during the course of providing medical services

Financial Information: Payment information, insurance details (processed through secure third-party systems)

Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referring URLs

Communication Records: Correspondence via email, phone, or our patient portal

How We Use Your Information

We use your information for the following purposes:

Treatment: Providing medical care, treatment planning, and coordinating care with other healthcare providers

Payment: Processing payments, billing insurance companies, and managing financial accounts

Healthcare Operations: Quality assessment, training, accreditation, and general administrative functions

Appointment Management: Scheduling, confirming, and sending appointment reminders

Communication: Responding to inquiries, providing updates about your care, and sending important notifications

Legal Compliance: Complying with federal, state, and local legal and regulatory requirements

Marketing: Sending newsletters and promotional materials (with your explicit consent only)

Website Improvement: Analyzing usage patterns to improve our website and services

Data Security

We implement comprehensive technical, administrative, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure:

• Encrypted data storage and transmission
• Secure SSL/TLS certificates
• Regular security updates and patches
• Firewall protection

• Staff training on privacy practices
• Access controls and authentication
• Regular security audits
• Incident response procedures

Your Privacy Rights

You have the following rights regarding your personal and health information:

Right to Access: Request copies of your medical records and personal information

Right to Correct: Request corrections to inaccurate or incomplete information

Right to Delete: Request deletion of your personal information (subject to legal limitations)

Right to Restrict: Request limitations on how we use or disclose your information

Right to Object: Object to certain uses of your information

Right to Data Portability: Receive your information in a portable format

To exercise any of these rights, please contact our Privacy Officer using the information provided below.

Third-Party Services

We use Tebra for HIPAA-compliant patient scheduling and secure communication. When you use these services, you are also subject to their privacy policies and terms of service. We carefully vet all third-party vendors to ensure they maintain appropriate security and privacy standards. We do not sell your personal or health information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate authorization. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact our Privacy Officer:

Privacy Officer
Splendor Regenerative Medicine INC

Related Legal Documents

HIPAA Notice

View our HIPAA privacy practices

Terms of Service

Read our terms and conditions